Codek LLC DBA Codek Watches offers a 2-year, limited warranty. The warranty begins when the watch is received and it covers mechanical defects of the movement. The warranty does not cover damage caused by normal wear and tear, misuse, or accidents. The 3 ATM water resistance only covers light splashing. The warranty does not cover damage caused by accidental submersions. The warranty is void if unauthorized repair or modification work is performed on the watch.
Contact us if you break a crown or a crystal. While it's not covered under the warranty, we're committed to providing the best service possible, so we may be able to replace parts for a fee.
RETURNS AND EXCHANGES
Codek offers returns and exchanges. Contact me (firstname.lastname@example.org) within 7-days after receiving the watch if you would like to initiate a return. The watch must be new and unworn with original packaging and stickers still attached. Customers are responsible for all shipping costs associated with returns. The returned watch should be received within 30 days after initiating the return. We reserve the right to charge a 15% restocking fee.
We ship domestic (USA) orders via USPS. Shipping is free for domestic customers in the 50 states. We ship international orders via USPS, FedEx or UPS for a flat fee to be charged at the time of purchase. For customers outside the US, you may be subject to an import tariff / customs fee. This is a distinct from the shipping fee and you are responsible for releasing your shipment.
Sales tax will be applied to all orders shipped within California.
SF BAY AREA DELIVERY
If you live in the San Francisco Bay Area, please contact me if you would be interested in a personal delivery or in-person transaction.